Morning Keynote: “Analytics Enablement through Robotic & Intelligent Automation (R&IA)”

by | Mar 20, 2019

Morning Keynote | Room: 1151
Christopher Rose, Principal, Deloitte

Robotic and Intelligent Automation brings together Robotic Process Automation (RPA), Intelligent Optical Character Recognition, Intelligent Chat, and Analytic Capabilities into a comprehensive solution, shifting the human workforce away from transactional, administrative activities to high-value, mission driven work. As a result, operational efficiency and customer experiences improve while costs decrease. Deloitte’s Center for Government Insights estimates that RPA alone could save the federal government $4.1 billion within 5-7 years, and Forrester predicts that AI can free up to 30% of the government workforce within the same timeframe. While RPA is limited to rules-based programming, inclusion of analytics capabilities allows for handling of unstructured inputs and more insightful outputs, elevating the overall solution closer to true AI. This session will discuss how R&IA enables data analytics and advanced visualization through aggregation, manipulation and movement of data as well as providing mechanisms by which staff and clients can smoothly interact with analytic outputs.

Christopher Rose is a Principal with Deloitte Consulting’s Strategy & Analytics practice specializing in the execution of complex strategy, enterprise cost reduction, and service delivery model transformation engagements. Chris currently practices in Robotic and Intelligent Automation offering for Deloitte’s Government and Public Services practice. Chris’ robotics and cognitive automation experience includes program strategy, client process and readiness assessments, and bot development/sustainment in the Federal Government, State Government, and Higher Education sectors.

Chris has served a diverse client base that spans local, state, federal, and higher education sectors over 25 years to include 15 years with Deloitte Consulting. Chris’ goal is to help public sector and higher education institutions find the right balance between mission effectiveness and delivery efficiency. Chris has a Bachelor of Science in Business from Wake Forest University and a Masters of Public Administration from NC State University