From Theory to Practice: The Case of Panama Big Data Ecosystem Design and Delivery

Since March 8th, 2020, when Panama reported their first imported case of COVID-19, the National Innovation Authority of Panama(AIG) has been involved in most of all ICT organization, deployment, integration, design, and delivery of successfully nationwide solutions such as the learning management systems (ESTER) on Moodle, the conditional cash transfer programs using the Personal ID card as finance instrument (Vale Digital, awarded by the BID Bank), the introduction of geospatial data into the business process and architecture as never before (ie.ESRI Survey 123) for Social and Health programs, design the data collection (eg product inventory, temperature logs, geocode, etc) of vaccines (eg Pfizer, AstraZeneca) and integrate with the laboratory health records (legacy) and vaccination records to fully consolidate into a single citizen portal like “panamadigital.gob.pa” all information and providing citizens with their digital covid certificate which received the European Union DCC equivalence (1st country in Latin America and Caribbean to earn it), to name a few.  The presentation aims to exchange the lessons learned, the challenges not only in data exploitation but how dramatically the strategic and tactical floor need to reshape their mindset and leadership to fully embrace artificial intelligence public policy, task forces, etc.