Trisha Ziemianin | Senior Process Improvement Analyst | Ontario Public Service
About Speaker
Trisha is a Lean and Service Design enthusiast, who has been practicing in the field for around 5 years. She continuously explores way to improve the customer experience through user interviews, service blueprints, value stream maps, among many other tools and techniques. Where there is a process, a service, or a system, there is always room for improvement!
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