Lean in Government 2021

Held virtually on January 13 and January 14, 2021.

To access the protected Lean in Government conference page and links to the conference sessions, please check your post-registration email for the password. If did not register for the conference, but would like to access the recorded materials, email professionaled@harrisburgu.edu 

Join the Harrisburg University of Science and Technology and the Commonwealth of Pennsylvania on January 13 and 14, 2021 for the inaugural Lean in Government Conference, held virtually!


This conference will focus on lean thinking to engage and empower employees to continuously improve customer service and as a whole,


Empower Employees. Improve Government. Build a Better Pennsylvania.”

Tracks include:

  • Track One: Learning to Hold & Grow Performance Gains
  • Track Two: Applying Lean Methodologies, Tools, & Skills
  • Track Three: Empowering & Engaging Employees Using Lean Thinking
  • Track Four: Improving Customer Service Using Lean Thinking
  • Track Five: Using Data and Metrics to Drive Continuous Improvement
  • Track Six: Benefit of Applying Lean to IT Projects
  • Track Seven: Lean Methods and Lessons Learned from Health Care, Academia, and Non-Profit
  • Track Eight: Lean Management Systems