Dan Hansen
Lean Champion & Director of Continuous Process Improvement, Commonwealth of Pennsylvania
As the Director of Continuous Process Improvement for the Commonwealth, Hansen is responsible for implementing the Lean methodology throughout the enterprise. Between 2001 and 2012, Hansen served as the Director of Profit Improvement for Foot Locker and Burlington Coat Factory where he implemented and administered their global expense savings programs.
Hansen holds a Bachelor of Science in Accountancy from La Salle University.
My Sessions
In the Trenches: Transforming State Government Through Lean
Public perception of state government is not always flattering. Criticisms include slow processes, outdated tools and IT systems, uncaring employees, and questionable customer service. The truth is that we often expect incredibly dedicated employees to perform heroically within average or broken business processes. In fact, when an urgent need arises, these very employees often circumvent […]